We are delighted to be able to offer 100 more free customer service courses to businesses in Exeter and the Heart of Devon in preparation for an autumn of international rugby. The original 160 places on customer service courses were booked in no time at all and the feedback was great. Fortunately, the Exeter and the Heart of Devon Employment and Skills Board has been successful in securing additional European Social Funding through the Skills Funding Agency for a further 100 people to participate in these courses delivered by Purple Cloud Consultancy. Previously only businesses with less than 250 employees have been eligible for free full funding so we are thrilled that we can now offer 32 places to larger organisations.
The courses help businesses:
- Maximise the opportunities for rugby-related business
- Understand how to manage super-happy or unhappy rugby supporters
- Promote places to visit in the area
- Gain a competitive edge
In addition to the training each delegate receives:
- A mini-tour of Sandy Park
- A special Visit Exeter guide, a Host City pin badge and a certificate
- The option of taking a free City & Guilds Level 2 qualification at the end of the day. 97% of the first 160 delegates have taken this opportunity.
Delegate feedback from the first eight courses has been very positive:
|‘Everyone should do it’||Hotel, Leisure & Golf complex|
|‘Very thought provoking and made me think how I handle situations and how I can improve’||Holiday Park|
|‘A very motivating course’||Paintball Venue|
|‘Really good day – very useful and thought provoking’||Self Catering businesses owner|
|‘Very helpful, very engaging, we had a most enjoyable and beneficial day!’||Hotel|
|‘Very good and well presented’||Cruise company|
Visitors greeted with world class customer service leave with a positive image of Exeter and the South West and are more likely to return. To find out more please select the appropriate contact below or email firstname.lastname@example.org .
|Business Size||No. of places||Find out more and book this course|
|Less than 250 employees||68||https://purplecloudconsultancy.digitickets.co.uk/category/2933|
|Equal to or more than 250 employees||32||Email email@example.com .|