Tag Archives: travel

Welcoming the World

Visitors on Cathedral Green Exeter with over-sized RWC 2015 ball
RWC 2015 – brings opportunities for a well prepared local hospitality industry

Exeter is hosting three international rugby matches at Sandy Park in September and October, attracting international and VIP visitors to Exeter and the Heart of Devon. Visitors will be greeted with world class customer service from businesses in Exeter and the Heart of Devon thanks to free customer service training courses which are being run from January to May by Purple Cloud Consultancy in partnership with Exeter and the Heart of Devon Employment and Skills Board (EHOD ESB).

Helen Jones, training manager of Purple Cloud Consultancy, said: “It is fantastic that we are able to offer these fully-funded courses to businesses to help them prepare for this important event. Excellent customer service gives businesses a competitive edge and is vital for the businesses success and the success of a tourist destination. Those companies who deliver a great service will not only stay in business but they will continue to grow and also benefit the region by creating a positive, long-lasting and welcoming image of the South West.”

EHOD ESB secured full funding for the courses through the Skills Funding Agency from the European Social Fund.  The EHOD ESB hopes that it can secure additional funding to offer more of the same before the first match. With great feedback from the first five courses it is not surprising that all 160 places were filled quickly. Delegates say:

‘Having been on a lot of courses over the years this is by far the best!’ B&B owner
Excellent – so thought provoking’ Holiday Cottages owner
‘This is the best – far better than my extensive customer service training for a large well known reputable department store – I learnt more today in one day than in 5 years of ‘department store’ training!’ Attraction employee

The courses help businesses maximise the opportunities for rugby-related business, understand how to manage super-happy or unhappy rugby supporters and promote places to visit in the area. The vast majority of delegates have taken the option of taking a free City & Guilds Level 2 qualification at the end of the day. Each delegate receives a special Visit Exeter guide, a Host City pin badge, a certificate and a mini-tour of Sandy Park.

Getting to the ‘Unlocking Big Data’ Event

Wednesday’s ‘Unlocking Big Data’ event is being held at the Met Office in Exeter. Please remember to bring a picture ID with you, as you will need this for registration. Registration will be on the 2nd floor balcony, where you will collect your badge and be given instructions for accessing the guest wi-fi.

The Met Office is easily reachable from a number of different routes; please see below for directions. We encourage attendees to use public transport if possible, as visitor parking will be limited.

(Directions provided by the Met Office)

By walking or cycling

Pedestrian/cycle links with safe crossing facilities have been provided from the Met Office site to Honiton Road and Hill Barton Road (adjacent to the site), and to Honiton Road Park and Ride.

Typical walking times and distances from the Met Office site are:

• to Honiton Road Park and Ride: 10 minutes (700 m)
• to Pinhoe Station: 20-25 minutes (1.5 km)
• to Digby and Sowton Station: 25 minutes (2 km)

By rail

Frequent direct services operate to Paddington and Waterloo stations in London to Exeter St Davids and Exeter Central. A typical journey from London to Exeter takes around 2 hours 15 minutes, and from the Midlands around 2 hours 30 minutes. See By Bus section for bus connections from these train stations.

The stations closest to the Met Office site are Pinhoe station to the north and Digby and Sowton station to the south. Note: these stations are not serviced as frequently as Exeter St Davids.

Pinhoe can be reached from London Waterloo from the east or Exeter St Davids from the west and south. It is possible to travel direct to Digby and Sowton without changing trains from stations on the Paignton line.

By bus and coach

From Exeter city centre

The Park and Ride service (PR2/M2) provides a regular, quick route from Exeter city centre every 12 minutes, and stops at the Honiton Road Park and Ride stop, from which it is a 10-minute walk to the Met Office. This service departs from Paris Street (stop 17), or Sidwell Street (stop 19). Journey time approximately 20 minutes.

Service B operates every half hour and passes Pinhoe railway station. On the journey from the city centre you need to alight at Honiton Road Park and Ride stop, from which it is a 10-minute walk to the Met Office. However, on the return journey the service passes through the Met Office site. This service departs from the High Street (stop 3) and Sidwell Street (stop 19). Journey time approximately 26 minutes.

Service 56 operates approximately hourly from the bus station in Paris Street. Journey time approximately 26 minutes.

From Exeter St Davids railway station

The 56 operates approximately hourly and passes through the Met Office site, and continues on to Exeter Airport. Journey time approximately 26 minutes.

By road

From the north, south, and west

Leave at junction 29 of the M5 motorway.
Turn right at the end of the motorway slip road and go straight across the first roundabout.
Take the second turning on the right into FitzRoy Road.
Follow the road around the Met Office building.

From the east

Follow the A30 under the M5.
Go straight across the first roundabout.
Take the second turning on the right into FitzRoy Road.
Follow the road around the Met Office building.

If you are driving, please proceed to the West Car Park, where spaces have been reserved for event attendees. Signs will direct you to the Visitors main entrance.

For further directions or to view a map, please see this guide provided by the Met Office.